Get help
Pick whichever of these sounds closest to what’s happening. You do not need the right words for it.
If none of them fit, the free check works it out with you.
Situations we cover
- The council has refused an EHC needs assessmentWhat a refusal to carry out an EHC needs assessment means, and the routes that stay open to you after one.
- Appealing a decision about an EHC planWhich decisions about an EHC plan can be appealed, how the deadline is counted, and what to prepare beforehand.
- Support at school is not happeningWhat to do when support at school was agreed but is not happening, or is happening but is not enough.
- The annual review of an EHC planHow the annual review of an EHC plan is meant to run, and what happens after the meeting.
- The council has missed a deadlineThe timescales the EHC process works to, and what to do when one of them has passed.
- Working out whether the Tribunal is the right routeWhich disagreements the SEND Tribunal decides, which ones go elsewhere, and how to tell them apart.
- Home-to-school transport problemsHow home-to-school travel decisions are made and challenged, and where the rules for them come from.
- Making a complaint about a schoolHow a complaint about a school moves through its stages, and where it goes if it’s not resolved.
If none of these fit
A few short questions, a finding you can read, and one thing to do next. You do not have to be able to name the problem first.
If a child is at immediate risk
Best Chance is not an emergency service. If someone is in immediate danger, contact the emergency services.